1. Order acknowledgement

An order acknowledgement is sent automatically to the e-mail address that you have given in your customer details. It can be a good idea to keep it in the event that you need to contact us.
If you have purchased a fishing permit, it is valid as such.

2. Delivery times

We normally pack your order on the same day. Delivery time is normally 1-2 days in Sweden and 5-7 days in Europe after your order is made up. If something is temporarily out of stock, delivery time may be longer. In such an event, you get a message about this.

3. Transport

You can see the transport cost at the checkout before you confirm the order.

4. Payment method

Klarna Checkout: Pay later and direct payment

STRIPE: Visa, Mastercard, American Express and AMEX-card

5. Right to retract

As a consumer, you have, in accordance with the Swedish Distance Contracts Act, the right to retract without giving any reason. You must however notify us no later than 14 days after having received your products. In order to return the products, they must be unused and undamaged in their original packaging. Return the products together with the invoice or a copy of it! You must pay for the return transport yourself. On the invoice, you give the reason for return as “Right of retraction”. Goods must not be returned against cash on delivery.

6. Complaints

If you receive a product that is defective or a wrong delivery, we replace it for you with a new one at no extra charge. You must however notify us no later than 14 days after having received your products. In order to return a product, it must be unused and in the same condition as when you received it. Return the product together with the invoice or a copy of it! On the invoice, you give the reason for return. N.B! You must first contact us to get your complaint approved and the return transport cost paid.

Return address: Flugspecialisten Norden AB, Vinnalt 447, 313 97 Simlångsdalen
In the event of returns from the customer to ourselves, the customer is responsible for any damage that can occur during transport if the product is not well-packaged.

7. Disputes

Disputes resulting from these terms will be decided by a Swedish court.

8. Our company

Address: